If you have a problem with VoiceAttack, I suggest posting on their official forums where the developers and other users might help you. There are 2 sub-category forums called Issues and Ex-Issues. While on the page, look in these sub-forums as well because your problem might be already addressed by another user. You have to create an account in order to post your issue.
To reach the forum's page, access the following link.
Note: Use a valid email address when creating a username because the board might send you a confirmation email that you have to access in order to confirm the account.