Everything about the Genilogix QC eApprove dates between 2007 and 2009. There are no updates or additional information to obtain. I believe the software has been discontinued, therefore compatibility with ALM 12 or 12.5 is questionable and you should find something else to use or run the software in compatibility mode in a virtual machine (eg. VirtualBox).
If you still have it installed, go to Help > About and get in touch with the developers, if they're available for contact.