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My Surveillix app on my computer went blank, I have no idea how to set it up.

0 votes
asked Dec 12, 2016 by Joe Ricciuti about Surveillix Remote
edited Dec 13, 2016 by Stephen Prastman

My Surveillix app on my computer went blank, I have no idea how to set it up.

1 Answer

0 votes
answered Dec 13, 2016 by Stephen Prastman (254,570 points)

If you have problems with the application, then I recommend using the Setup button available on its interface. I believe this is just a misconfiguration of the DVR/EVR devices on your network. Remove all the devices through the Setup menu and then add them back using the available buttons and procedure.

Since I don't have a DVR on my network, it's impossible to use the available features.

Additionally, reinstall the software using the following link: http://www.toshibasecurity.com/support/downloads-manuals/

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