I keep trying to log into Universal Desktop and it keeps giving me a message that says it has timed out.
The latest version is 4.4.8 and it's downloadable from the official website hosted by the InfoGenesis.
If you have a previous version lower than the current one, then it's recommended to upgrade it. Also, make sure that your firewall is properly configured to allow Universal Desktop to connect to the online servers.
Download page: https://system3.pos.infogenesisasp.com/infogenesis/install/universaldesktop/