Ups is not getting supply Q1 event because it is closing. What will be next step for UPS Delphys MX elite 1?
There is a contact section on the official website for these devices where you can forward this request. I am recommending this way because I didn't find anything available for your inquiry.
If you forward this to the manufacturer, the support team will provide the solutions and additional information about it: http://www.socomec.com/contact-us_en.html