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Setup problems: Flir Cloud Client

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I can't setup Flir Cloud Client once it is downloaded to my Microsoft Surface. It says, 'Can't run this app'.

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answered by (264k points)

The Microsoft Surface is a device that's running a modified version of Windows called Windows RT. The file that you've downloaded doesn't support the operating system. That's the reason you got that message displayed.

You will need a RT version of the software to be able to install it. I've checked the official website and Flir Cloud Client is listed to be available for Windows and Mac.

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