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Adding connections to the software.

0 votes
asked by about Elster SMARTset (Standard)
edited by

Hi there,

I'm using SMARTset v1.1. I've added my sites via the 'System' > 'Maintain Connections' > 'New' but none of these connections are showing in my 'Schemes' section where I would send a request for data. Any ideas on what's going wrong?

1 Answer

0 votes
answered by (309k points)

I've checked the official website, but there is no information related to troubleshooting the SMARTset and its configurations. Since you have the software already installed on your PC, go to Help > Contents and use the built-in Search function to look for guides on how to configure the schemes.

Additionally, you can contact the developers to ask for official instructions (if they're available): http://www.elstermetering.com/en/sales-contact

Note: Click on your region and then follow the instructions to contact the developers.

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