I've checked the official website and it appears that nothing is available regarding the compatibility with the supported operating systems. The issue you're having is most likely caused by compatibility.
In this situation, the only thing you can do is to set the application to run in Compatibility mode using right click on its launcher/executable file and then Properties > Compatibility. Select a previous version of Windows from the list and run the software again.
Additionally, contact the developers using the following email: [email protected]
