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Can't control keyboard when use external hard drive with Windows 10.

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asked by about eXtreme Karaoke
edited by

Can't control keyboard when use external hard drive with Windows 10.

1 Answer

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answered by (329k points)

External drive's connectivity is USB 3.0, therefore the only explanation that could be plausible is that those two peripherals interact with each other and cause a conflict. Try using one or another and check the behavior, and if indeed it confirms my suspicions, insert one of them into another USB port and install the USB 3.0 drivers for your PC (usually found on the CD-ROM of your motherboard).

Secondly, try using other USB cables as well since they're fragile and get broken easily, then repeat the procedure.

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