I've checked various websites, but I couldn't find anything about this application and its errors. However, a timeout message may indicate a network problem. Check your Internet connection, and disable any firewall you have installed on your PC or add the application to the Exclusion list.
Use the following information to contact the manufacturers/distributors:
Phone: +49 180 524 70 00
Fax: +49 180 524 24 71
(Charges depending on provider)
(From the German fixed network € 0.14/min. and from the German mobile phone networks max. € 0.42/min.)