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Quality control result does not appeared on screen.

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asked by about CELL-DYN Ruby™ Online Operator's Manual
edited by

The end user reported me that the sample QZ result does not appear on screen. Whilst the adult sample QZ result does appear on the screen. I already do the cleaning. Change the laser gun but it did not help. I need your help.

1 Answer

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answered by (329k points)
edited by

This software works along with the machine and requires extended knowledge in order to operate it properly. Since I don't have that knowledge, the only thing I can recommend is getting in touch with the manufacturers. There are some manuals available for downloading using the link below, but you will have to contact experts who know exactly how this machine works.

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