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Sherlock won't launch on Windows 10.

0 votes
asked by about EKS Sherlock
edited by

Bought Sherlock some time ago. Upgraded to Windows 10 from Windows 7 and Sherlock worked for last few weeks but today the program is not launched. I have Windows 10 Pro, v.1511, OS build 10586.29

2 Answers

0 votes
answered by

It's hard to tell from the information in your question, as several things could have gone wrong. The program executable might have gotten moved away from its proper installation folder, the configuration may have become corrupted (causing the program to crash during startup), and several other things. I can only figure it out with more information. Write to me at everett@kaser.com and I'll help you out.

Everett Kaser
creator of Sherlock, the Game of Logic.

0 votes
answered by (329k points)

I've installed DEMO version from the developer's website and launched its installation on Windows 10 x64 and it simply works. There is no need for additional customization, compatibility tweaks or something related.

If you have issues with your application, try reinstalling it again because that will fix it. Additionally, if you prefer, launch the installation as Administrator. Sometimes this little solution can fix various problems with the application.

If it still doesn't work, try emailing the developer and give full details about the error you receive, including screenshots with the error: http://www.kaser.com/contact.html

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