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How is it that R1267 (South Africa) have been deducted from my credit card without me knowing it?

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How is it that R1267 (South Africa) have been deducted from my credit card without me knowing it? Using Adobe Systems Software.

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answered by (236k points)

Adobe has a different plan nowadays. It's based on monthly payment and recurring payments. That means if you purchased a month of access for a specific product and forgot to disable the Auto-Renewal, then the system will automatically deduct money from your credit card or from the payment method attached on your account.

Log-in to your account on Adobe's website or contact the bank and explain the situation. It might be possible to obtain a refund if you forgot to turn on the option.

Adobe account: https://accounts.adobe.com/

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