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While Filtering defects using Defect ID(BG_BUG_ID), 'the error comes as failed to get defect values'.

0 votes
asked by about Mercury Quality Center
edited by

While Filtering defects using Defect ID(BGBUGID), 'the error comes as failed to get defect values'.
Mercury Quality Center version is 8.2.

I have one project in which it's showing this issue while filtering only on the defect id whereas while filtering on other columns, it fetch records without any error. While on other project everything works fine.

Messages:
Failed to get Defect values;
Failed to retrieve entities keys;
Ambiguous column name 'BGBUGID'.;

1 Answer

0 votes
answered by (309k points)
edited by

You will have to read through the websites listed on Google Search because there is no specific solution for this problem. There have been users who reported on HP forums regarding this issue. You can access those forums to see what the tech experts for Mercury Quality Center are saying.

Google Search: https://goo.gl/7s23uJ

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