In my company, some end users use safely GbsLite and other have bugs. Can you give a contact to the helpdesk?
The helpdesk for the application is located on the Cessna website. I have found a document on their website where you can check for information about the application. There is also a support section, but you need to register or a new username.
Support page: https://support.cessna.com/custsupt/csupport/newlogin.jsp