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My lense update isn't working.

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asked by about Snapchat
edited by

Hey, the latest lense update isn't working on my HTC Desire 816. Is there any particular score required for the update to work? I'm very excited about it and waiting for it to come on my phone.

1 Answer

0 votes
answered by (236k points)

If you have issues after the phone has been updated, then I recommend to create a backup of your phone and copy all the content to PC. After this procedure, go to Settings > Backup and Reset and Factory Reset the phone. It will wipe all the apps, settings, and internal files. This will also clear errors and possible issues. Additionally, if the phone is under contract, visit your local phone service and request a repair operation.

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