By default, Cyberlink supports the following Blu-Ray formats: BD-R 1.1/BD-RE 2.1, BD-R 2.0/BD-RE 3.0, BDROM 2.2, BD-J, BDROM Profile 1.1 (Bonus View), BDROM Profile 2.0 (BD-Live), BDROM Profile 5.0 (BD 3D).
This means you have the possibility of playing Blu-ray discs without problems. However, if you have an outdated version of PowerDVD, then I recommend you update it to the latest version available.
Use the patch page to download available updates for the application: https://www.cyberlink.com/support/powerdvd-ultra/patches_en_US.html
After this procedure, insert the Blu-ray disc and use PowerDVD to play it.
Important: Your DVD ROM needs to have support for Blu-ray discs.