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Easy-PhotoPrint Pro doesn't working with Photoshop CC 2015

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asked by about Canon Utilities Easy-PhotoPrint Pro
edited by

I have been using Easy-PhotoPrint Pro with Photoshop CC 2014 and getting excellent results. It seems that after updating to Photoshop CC 2015 the version stopped working. I do not know whether it is a matter of version or incompatibility. Furthermore, where can I see the version number? Also, I have Version 3.030 for the MG8220 firmware; should I update it?

2 Answers

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answered by (236k points)
edited by

There is nowhere mentioned about the support for Photoshop CC 2015. The only versions of Photoshop supported are CC1, CC2, and CC3. No other information is provided by Canon regarding this matter. I recommend downgrading Photoshop to have Easy-PhotoPrint Pro working again. Additionally, access Canon support and upgrade the application to the latest version. After this procedure, try using Photoshop again and see if it works. If the product is on an update schedule, rest assured that Easy-PhotoPrint will be updated to work with newer versions of Photoshop.

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0 votes
answered by

Thanks for your answer. In fact, I understood and solved the problem, and just in case any one might also come also across it, i write down these lines. PS CC 2015 was installed as well as PS CC 2014. When I used install for the plug in, it looked for the first version and not the updated one. What I did was to drag and drop EasyPhotoPrint Pro from CC first version to the latter, and it just went on to work.

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