CDMS Server can not sense any screens (Android setup box). How to fix this problem?

Question

I got a same error message like below. What should I do?

CDMS Server can not sense any screens (android setup box)

2015-06-02 13:39:36,233 ERROR   [pool-1-thread-253] com.signway.cdms.util.log.Log4JLogger.initLocationInfo(Log4JLogger.java:522) - java.net.SocketException: Connection reset Socket ??-??(????????)

2015-06-02 13:39:45,236 ERROR   [pool-1-thread-254] com.signway.cdms.util.log.Log4JLogger.initLocationInfo(Log4JLogger.java:522) - java.net.SocketException: Connection reset Socket ??-??(????????)

2015-06-02 13:58:15,232 ERROR   [pool-1-thread-255] com.signway.cdms.util.log.Log4JLogger.initLocationInfo(Log4JLogger.java:522) - java.net.SocketException: Connection reset Socket ??-??(????????)

2015-06-02 13:58:22,234 ERROR   [pool-1-thread-256] com.signway.cdms.util.log.Log4JLogger.initLocationInfo(Log4JLogger.java:522) - java.net.SocketException: Connection reset Socket ??-??(????????)

2015-06-02 13:58:31,240 ERROR   [pool-1-thread-257] com.signway.cdms.util.log.Log4JLogger.initLocationInfo(Log4JLogger.java:522) - java.net.SocketException: Connection reset Socket ??-??(????????)

2015-06-02 14:09:25,224 ERROR   [pool-1-thread-258] com.signway.cdms.util.log.Log4JLogger.initLocationInfo(Log4JLogger.java:522) - java.net.SocketException: Connection reset Socket ??-??(????????)

2015-06-02 14:09:32,217 ERROR   [pool-1-thread-259] com.signway.cdms.util.log.Log4JLogger.initLocationInfo(Log4JLogger.java:522) - java.net.SocketException: Connection reset Socket ??-??(????????)

2015-06-02 14:09:41,217 ERROR   [pool-1-thread-260] com.signway.cdms.util.log.Log4JLogger.initLocationInfo(Log4JLogger.java:522) - java.net.SocketException: Connection reset Socket ??-??(????????)

2015-06-02 14:10:41,246 ERROR   [pool-1-thread-261] com.signway.cdms.util.log.Log4JLogger.initLocationInfo(Log4JLogger.java:522) - java.net.SocketException: Connection reset Socket ??-??(????????)

2015-06-02 14:11:41,246 ERROR   [pool-1-thread-262] com.signway.cdms.util.log.Log4JLogger.initLocationInfo(Log4JLogger.java:522) - java.net.SocketException: Connection reset Socket ??-??(????????)

2015-06-02 14:12:05,359 ERROR   [pool-1-thread-263] com.signway.cdms.util.log.Log4JLogger.initLocationInfo(Log4JLogger.java:522) - java.net.SocketException: Connection reset Socket ??-??(????????)

2015-06-02 14:12:12,355 ERROR   [pool-1-thread-264] com.signway.cdms.util.log.Log4JLogger.initLocationInfo(Log4JLogger.java:522) - java.net.SocketException: Connection reset Socket ??-??(????????)

Answer 1

As I can see from the logs, the software is having a hard time connecting. When it tries to connect, the socket that's used to make the connection through will reset making it impossible. What you see above is the numerous attempts to do so. The first thing I would recommend is to re-install the application. If it doesn't work, attempt a factory reset for the BOX you're using. This will fix files in case they're corrupted. I have tried finding a solution to this problem on any related website, but it doesn't exist.