"User has been locked" on DigiNet NVR

Question

I get the message "User has been locked" on my DigiNet NVR, when I try to look at my cameras. What should I do?

Answer 1

This is a protection of NVR to prevent unauthorized access. To gain access to NVR, reboot the DVR or wait for 30 minutes (after which it will unlock automatically). Next time you are logged in, change your password to something easier to remember to avoid triggering locking procedures in case you don't enter the correct password.