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My Windows Media Player is suddenly giving me a fatal error when I open in or switch to the Videos library

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asked by about Windows Media Player
edited by

I get a frozen screen and a message that says: "Windows Media Player has stopped working."

Then another pop-up message says: "Windows Media Player has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Yet, the frozen window stays open, locked-up, with an hourglass as if in the process of some action.So I manually close the program. This error ONLY occurs when I open in, or switch to the Videos library. The program functions correctly for Videos accessed from Windows Explorer, and even from My Music library.

I am running Windows 7 with all updates installed and my Internet E 9 also frequently shuts down.

Thank you!

1 Answer

0 votes
answered by (100k points)
edited by

Windows Media Player nowadays comes integrated with the operating system and takes advantage and benefits from all the system’s libraries and functionalities and if a DLL or a file that is used by WMP are not working, you will encounter errors not only to this application but to those that are bundled with the operating system. Microsoft released a fix for problems related to WMP and its components. It is way better to use their provided fixing tools than to mess up with files and registry tools.

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