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My Windows Media Player is suddenly giving me a fatal error when I open in or switch to the Videos library

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asked by about Windows Media Player
edited by

I get a frozen screen and a message that says: "Windows Media Player has stopped working."

Then another pop-up message says: "Windows Media Player has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Yet, the frozen window stays open, locked-up, with an hourglass as if in the process of some action.So I manually close the program. This error ONLY occurs when I open in, or switch to the Videos library. The program functions correctly for Videos accessed from Windows Explorer, and even from My Music library.

I am running Windows 7 with all updates installed and my Internet E 9 also frequently shuts down.

Thank you!

1 Answer

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answered by (100k points)
edited by

Windows Media Player nowadays comes integrated with the operating system and takes advantage and benefits from all the system’s libraries and functionalities and if a DLL or a file that is used by WMP are not working, you will encounter errors not only to this application but to those that are bundled with the operating system. Microsoft released a fix for problems related to WMP and its components. It is way better to use their provided fixing tools than to mess up with files and registry tools.

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