I get a frozen screen and a message that says: "Windows Media Player has stopped working."
Then another pop-up message says: "Windows Media Player has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
Yet, the frozen window stays open, locked-up, with an hourglass as if in the process of some action.So I manually close the program. This error ONLY occurs when I open in, or switch to the Videos library. The program functions correctly for Videos accessed from Windows Explorer, and even from My Music library.
I am running Windows 7 with all updates installed and my Internet E 9 also frequently shuts down.