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Scanner does not work with Cannon MG5460. It gives an error code: 11.230.0.

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asked by (120 points) about Canon IJ Network Scan Utility
edited by

The scanner driver for the MG5460 is not working. I have installed firmware version 2 and re-installed the printer drivers (MG5400 series MP Drivers Ver. 1.01). However when I try to scan a document with the IJ Scan Utility I get the above error code.

1 Answer

0 votes
answered by (236k points)

There are errors because you try to use an application with an unsupported product. According to the official information the Canon utility is compatible with the following products:

PIXMA MP620
PIXMA MP620B
PIXMA MP980

I have looked on the support page for your device and there was no information about a Windows version of Canon IJ Network Scan Utility. This utility is available for Windows only.

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