First time here? Check out the FAQ!
x

Why does the screen go blank when I plug the cable into my computer?

0 votes
asked by (120 points) about Elgato Game Capture HD
edited by

Why does the screen go blank when I plug the cable into my computer?

1 Answer

0 votes
answered by (309k points)

This could happen because of various reasons, but before doing something else, first change the cable. It has been reported that if you change the cable, the device should recognize both the PC and the gaming device. In many cases, other users have tweaked the settings. This means you will have to access the Settings menu to configure the input and output modes. If you still have problems, then I recommend you to download the newest software for your device from the official website. The software is available for Windows and Mac.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...