Latest questions about "homepatrol sentinel"

I am trying to get my scanner working on Windows 10 The latest version of net is 6 or 7, the old software being supplied is dated 2015 and wants version 2 of .

I cannot get my HP 11 to download the new P25 frequency

cannot download Sentinel with Windows 10

My HomePatrol 1 will not update also I get a blue screen saying to disconnect it from power for 1 min. Then it says SD card needs formatting I can't get the programs to download on my Windows 10.

How do I get to "clear user data"? My scanner is plugged to the computer and says "Mass Storage". Where do I go to clear user data. Have been searching for an hour and can't figure it out.

The installation wizard of HomePatrol Sentinel doesn't start. I am running Windows 8. How can I overcome this?