Can't download or updates apps.

0 votes
asked by
edited by

I'm continuously receiving an error or timed out error. Not even apps are getting updated. My mobile is Alcatel One Touch Glory 2T 4005D. Can you help me?

1 Answer

0 votes
No avatar answered by (193k points)

If you can't download or update the apps on your phone, then a factory reset needs to be done. Before that, go to Settings > Applications manager > All. Locate Google Play Store and Services and clear the data and cache. Reboot the phone and try to download or update again.

To factory reset the phone, go to Settings > Security > Reset phone.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...