In order to fix the problem, you will need to download the software from an official source. Go to DVDshrink & EVS SL website, press the 3.2.0.15 - Click here to download it! link, save the file to your computer and install the program following the on-screen instructions. If you receive the "Non genuine" message from Windows, I suggest you check the FAQ section from Microsoft Support page and follow the instructions from the first question.