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SewArtSewArt ›  Failed to import a JPEG file

0 votes

I have downloaded a 30-day trial of SewArt, version 32. I have tried to import a JPEG file to a new canvas but it is saying that "photo2.jpeg could not be opened. Contact vendor and supply file". Could you help me? Thank you.

asked Aug 16, 2013 by anonymous
edited Aug 20, 2013 by Danford Blitz

3 Answers

0 votes

According to the official information provided on the main website, the application supports import of the following image types: .bmp, .png, .jpg, .gif, .wmf, and .emf. If you cannot transfer a supported file, it seems that the program is not installed correctly. Please reinstall the package using an administrator account. If you still can't make it work, it means that the image is not compatible although is in a relevant format or there's a bug.

answered Aug 19, 2013 by Stephen Prastman (238,710 points)
edited Aug 27, 2013 by Danford Blitz
0 votes

The image size is large. You can resize the photo and then use this app.

answered Aug 23, 2013 by Rohit Kumar 2 (260 points)
edited Aug 27, 2013 by Danford Blitz
0 votes

or use any type of converter such as Format Factory, and convert into jpg or bmp or as u want

before doing that check one thing, go to the website and see that the site accept upto which size of pic, i mean 2 MB or something

most of the websites accepts upto 2 MB, is that answer is helpful for u??????????

answered Oct 29, 2013 by Sumon Sarkar (400 points)

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