How do I start the process for a complete refund?

Question

I installed RegServo and have had nothing but problems since. I hired an IT geek to come by and they uninstalled it. Found that malware "ctlmng.exe" entered my PC within seconds of downloading RegServo.

Answer 1

RegServo is a bad tool as it removes needed registry keys. Eventually, Windows installation will begin to work worse because of the missing keys. I recommend removing the application as soon as possible and instead of buying other things, simply use CCleaner as it's free, safe, and used by many.

Regarding refunds, you will need to contact the seller as he's the one to contact in cases like these.