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Locked out of my Samsung Galaxy S Duos GT-S7562

0 votes

My phone is locked due to multiple password errors. It asks for a pin and my Google Account. How to unlock my cellphone?

asked Jul 31, 2013 by anonymous
edited Aug 8, 2013 by Jurgen W

4 Answers

+1 vote

From the moment you enter a Google account, the phone will automatically enable data connection and it will send a PIN to that email account; but in case it can't activate data connection to send the recovery PIN you will need to factory-reset your phone because there isn't another way to remove the lock screen.

Turn off the phone then press Volume Up + Volume Down + Home button + Power Button until the service menu appears. From that list select Wipe data/Factory Reset and the phone will reboot. When the process completes, the phone will be unlocked, but the applications installed will be deleted and restored to defaults.

answered Jul 31, 2013 by Alex Urbach (88,630 points)
edited Aug 8, 2013 by Jurgen W
0 votes

Hi All,

There is another way you can try out without wiping data/factory reset. If your sim card has access to Mobile data(2G or 3G enabled), press hold the power button and you will see the following options.

  1. Power off
  2. Data network mode
  3. Flight mode
  4. Restart

Select Data network mode and now try to enter your google account details. You will be directed to Setting->Security page where you can select your lock password/pattern.

Hope this helps.

answered Oct 9, 2013 by anonymous
The given answer is not helping as the settings page is not coming up.
Phone locked through a 'password'. How to remove it ?
0 votes

thank u very much dear

when data network enabled by using power on button

my phone unlocked b

answered Feb 18 by anonymous
0 votes

switch off your mobile and press volume up + power on button, then select Wipe data/Factory Reset enter ok..then select reboot device, now your mobile will be restart, after this your mobile will be unlock... enjoy.....

answered Mar 10 by anonymous

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