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BlueStacksBlueStacks ›  BlueStacks is stuck on the "Loading..." screen.

0 votes

Maybe about 6 days ago my BlueStacks crashed while I was on Instagram. It was frozen for a long time & I finally clicked the "X" button, then tried to restart it again and it has been saying just "Loading.." ever since. I have un-installed it using Control Panel and re-downloaded an older version with the blue screen, then a newer version with the black screen & rebooted my computer several times. But nothing is working, it still says "Loading.." I tried leaving it up loading over night, but it usually restarts the whole computer. I've been searching for ways to fix it but it all says: "Download the new version", but I did that already. So does anyone know how to get it to load correctly? Maybe, install or uninstall something?

asked Jul 25, 2013 by anonymous
edited Aug 5, 2013 by Danford Blitz

4 Answers

0 votes

You will need to completely uninstall the application and the remaining registry keys, folders and files. Proceed to uninstall BlueStacks in the old fashion way, then use CCLeaner or any other cleaner to remove the remaining registry files. You will need to delete BlueStacks folder from C:\ProgramData\BluestacksSetup and download a fresh copy of the software. I can assure you it will work. If the uninstallation procedure will ask you about saving the data, choose NO and proceed.

answered Jul 26, 2013 by Pete Clapp (62,090 points)
edited Aug 5, 2013 by Danford Blitz
0 votes

PETE, I followed your instructions and I can safely say that bluestacks still does not work. Do not assure anyone in the future please!

answered Nov 6, 2013 by anonymous
0 votes

I have solved without uninstal...
1. In task manager Stop the process that starts like 'HD-**'
2. Go to services and stop the services starts like 'BlueStack'
3. In task manager, Click show process from all user and stop the process starts like 'HD-
4. Start the bluestack

answered Nov 8, 2013 by anonymous
0 votes

Windows Registry Editor Version 5.00


answered Jan 11 by anonymous

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