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How to avoid disconnecting every one hour automatically?

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asked by (160 points) about Tata Indicom Softphone
edited by

I have installed Megafon Internet. I am currently using Megafon modem with Tata DOCOMO network.
But I have a problem: every 40 minutes it is disconnecting automatically, it gives a message: "Mobile broadband is disconnecting or there is no connection or APC access is not correctly configured". Can you please tell me how to avoid the problem?

1 Answer

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No avatar answered by (236k points)
edited by

The problem is not with your modem, computer or settings. The actual problem is with the service itself. It is configured to disconnect on one hour basis. This is a limit imposed by the company which provides you with Internet access. If you have this issue please contact them because they are able to provide additional details regarding their service.

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