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Wondershare MobileGoWondershare MobileGo ›  Why won't MobileGo install?

0 votes

I agree and click install but that's as far as it goes. Nothing else happens. It stays stuck on installing. It will remain at 0%.

asked Jun 4 by Yolanda 4 (120 points)
edited Jun 5 by Alex Urbach

1 Answer

0 votes

As far as I know, the Wondershare MobileGo application requires an active Internet connection because it streams the data from the Internet.

You have to make sure to run the software as Administrator and the setup is allowed to connect to the Internet. You can temporarily disable the antivirus to allow its installation then turn it back on and add MobileGo to the exclusion list.

Here's how to disable it:

Firewall configuration

answered Jun 5 by Alex Urbach (300,940 points)

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