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The main screen of the Mercury program is completely black.

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I was using the Mercury program and I enjoyed it. So I thank you very much. However, there was a problem with my computer the other day. In this case, my computer was formatted. All the programs had to be reinstalled. I am very sorry that the Mercury program is not working properly right now. The main screen of the Mercury program is completely black. I will be very pleased to help you in this regard.

asked Jun 1 by Zeki KARTAL
edited Jun 6 by Robert Polubinski

1 Answer

0 votes

A black screen on Mercury indicates that your graphic driver isn't installed or you're missing certain library files (eg. DirectX). Firstly install the driver for the version of Windows installed on your PC and then install the DirectX and VisualRuntime C++ runtimes. You can download the DirectX and latest runtime from the following likn:

answered Jun 6 by Robert Polubinski (221,940 points)

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