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TotalAVTotalAV ›  Problems downloading TotalAV.

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I purchased TotalAV PRO yesterday, but nothing got downloaded. Now, I cannot sign-in. Please, help me.

asked May 14 by Keith Hastings
edited May 31 by Marco Jauch 1

1 Answer

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Unfortunately, the only way to get help is to contact the company directly. The only way to contact them is through a contact form embedded in a page, so go to this address: http://support.totalav.com/ click on the Contact us button, then select Technical issues and fill in the form.

On a personal note, I recommend extreme care when dealing with this company. I'm not 100% sure about this, but I encountered several elements that made me believe the application could be more of a fraud, then an actual antivirus solution. However, this is just a supposition, so I might be wrong.

answered May 23 by Stephen Prastman (253,050 points)

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