Face load factor.

Question

My name is Mehdi and I am a mechanical engineer. I am designing a two-stage helical gearbox by KISSsoft. I have a question and I will appreciate if you answer.

During modifying the face load factor (Khb) some error happens and I don't know what should I do.
The error: GearPairconst1calc.OpenInterface: Unknown exception Function: ksoft_StartInterface

Face load modification for spur gear is done without any problem but I don't know what is wrong with helical.

Answer 1

I've used all the available search engines with hope to find this error, but couldn't find anything about KISSsoft and right now you have two choices:

• look in the installation directory to see if there is a manual because sometimes you can find a solution to errors.

• the developers provide documentation on the web and you can use that in order to learn how the program works to avoid errors.