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Lock a FolderLock a Folder ›  Recover forgotten password for Estelar Lock a Folder.

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I have forgotten my password, and I can no longer get to a folder which is locked by Estelar Lock a Folder. How can I unlock that folder?
Please help me.

asked Mar 23 by Careless
edited Mar 31 by Marco Jauch 1

1 Answer

0 votes

Unfortunately, the best solution for you is to send an email to Estelar's Software support at this address: support@estelargroup.com and ask them for help. They also have the possibility to verify that you are actually the owner of the application and not someone who's trying to the access the files that the owner has locked.

As far as I understand, the application also encrypts the files in the folders that it locks, so moving the hard-disk to a different PC wouldn't help you too much. Even though you would be able to see the respective folder, all the files in it should be scrambled.

answered Mar 23 by Stephen Prastman (253,050 points)

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