Is IBM Sametime WebPLayer available for Mozilla Firefox?

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asked by about IBM Sametime WebPlayer
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At our company, we have started working with iNotes and using same time. Right now I can't, for example, capture my screen in Firefox, and I can't install WebPlayer either that it tells me to do: "The add-on couldn't be installed. It appears it's corrupt". Is there a way around it or a patch to make it work on Firefox?

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answered by (264k points)

As stated on the official website, the WebPlayer is compatible with the Mozilla Firefox browser. There are also instructions on how to achieve this through the link posted below. Access the page and use the indications provided in the Windows category.

IBM Support page: https://www.ibm.com/support/knowledgecenter/SSKTXQ_9.0.1/admin/install/inst_client_browserbased_webav_inst.html

Note: As you can see it says it supports Mozilla Firefox, but it doesn't say which version. If you're having issues with installation, use Mozilla Firefox 47 and disable XPI Signature by typing about:config, Search for XPI and change from True to False in signature verification.

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