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MindSpringMindSpring ›  Marbles: MindSpring software.

0 votes

Is it possible to move the MindSpring program to another computer? I have the original disc and Product Key but it does not work a second time. Purchased in 2006.

asked Apr 18, 2016 by Graham
edited Apr 19, 2016 by Stephen Prastman

2 Answers

0 votes

You might be able totransfer the software to another PC in its current installed form, but the problem with the serial number should be brought to the developer. In some cases, you can simply transfer the installation folder and export the registry file to the other computer and activate it with the serial number, but if that serial is limited to only one activation, then it's not possible to use it. You can either try to activate it again or contact the developers of this software. They should provide you with the necessary details in case you need another activation for Marbles: Mindspring.

answered Apr 19, 2016 by Stephen Prastman (248,150 points)
edited Apr 26, 2016 by James Lynch
Thank you for your help Stephen. I have found an email address, which I think is the right one, for Marbles  support@marblesthebrainstore.com  and have asked them the question as the crucial thing seems to be getting a product key that will work.
0 votes

This is the response when I emailed them : Bottom Line, Sorry Your out of luck. Read actual email below......

Michael Killeen (Marbles: the Brain Store)

Jan 26, 12:00 PM CST

Hello Dennis,

I apologize for the delay in responding to your inquiry regarding the Mindspring. I did not have an immediate answer so had to do some researching for you. I've had to replace hard drives in my computer before as well and have been in your situation. I found out that we made a branded version of the product but were not the manufacturer. Unfortunately, the manufacturer went out of business a couple of years back and is no longer servicing the product. Wish there was more we could do here, but we just don’t have a way to help.

Sincerely,

Michael
Marbles Customer Service

Customer Support | Marbles: the Brain Store

support@marblesthebrainstore.com | 877.527.2460
Monday - Friday
9:00 a.m. - 5:00 p.m. CST
http://marblesthebrainstore.com

answered Feb 20 by dennis

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