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Issues with Norton.

+1 vote

My Norton version blocks the installation of Netgear USB Control Center on my desktop computer.

asked Mar 15, 2016 by anonymous
edited Mar 16, 2016 by Sean Hill

1 Answer

+1 vote

You have to add the software to the exclusion list. Follow the instructions below to see how that can be done:

  • Go to the "Settings" tab.
  • Choose "Antivirus" from the Detailed Settings field.
  • Under the "Scans and Risks" tab, scroll down to the bottom.
  • Click the "Exclusions / Low Risks" section.
  • Next to "Items to Exclude from Auto-Protect, SONAR... etc." click on "Configure [+]".
  • A window should pop up labeled "Real Time Exclusions".
  • Select "Add" and browse to the Netgear installation folder. Select the whole folder.
  • Be sure to check the box for "Include subfolders".

Accept the changes and apply them, then start the software and it should work.

answered Mar 16, 2016 by Sean Hill (281,570 points)
edited Mar 28, 2016 by Violette Morel 1

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