I purchased a new Lenovo as my old one crashed. I have some VFF files saved on a flash drive, but I can't open them using my new Lenovo with Veriface version 5. Can you please help?
It's possible that those files are not compatible with the newer version of the VeriFace application. You will have to visit Lenovo support to download the version of the VeriFace application that was created for the piece of equipment you have since this software like many other is hardware dependent.
Lenovo Support: http://support.lenovo.com/ca/en/
