Two MacBook "users" (same person) on one computer - can't log in as 2nd user.

Question

I recently purchased the maximum package on Webshots and used it daily. Due to incompatibility with my email when I installed Yosemite I had to move all my records to a second user (me). While attempting to log in to Webshots my log in and password were not accepted. Is there a solution for this so that I can access Webshots as a second user on my computer? If not I'll have to cancel my subscription.

Answer 1

It's possible that the Webshots is working only with the users that were created when the software was installed. As I can see on the official website, there are no instructions available to use the software with 2 users. However, my advice is to access the support page where the options of the software are explained for every user. Additionally, contact the support team using the following URL: https://webshots.zendesk.com/hc/en-us/requests/new